Microsoft Cloud Communications Solutions

Delivering Exceptional Experiences along the Entire Customer Journey

Communications Solutions Built on the Microsoft Bot Framework,
Deployed in Azure, and Delivered as a Cloud Service

Microsoft Teams Solutions

Natively integrated applications and services designed to extend the capabilities
of Microsoft Teams as a complete enterprise communications platform.

CoreRoute

Cost effective, high quality direct routing for Microsoft Teams

CoreInteract

Enterprise Digital
Customer Engagement
platform for Teams

CoreAttendant

Powerful easy to use
Operator Console for
Teams Phone System

CoreEngage

Receive, Log and Track Omni-Channel Customer Interactions

Workgroup Insights

Real-Time dashboard reporting

FrontStage

Omni-channel
contact center for Microsoft Teams

Need Expert Microsoft Teams Phone System Planning, Deployment, and Support?

We also provide comprehensive Altigen Application and Teams Deployment Services for our partners and customers.  Our services include migration planning, setup and configuration, system cutover, end-user training, and support.

Hosted Unified Communications Solutions

A complete, cost-effective Cloud PBX, Unified Communications, and
Contact Center platform for small businesses to mid-size enterprises.

SmartSIP

Cost-effective high-quality SIP voice service for the MaxCloud UC platform.

MaxCloud UC

A Unified Communications solution delivered as a managed cloud service.

FrontStage

Integrated omni-channel contact center as a service solution for MaxCloud UC.

We also offer a complete deployment services program that includes migration planning, system cutover, and end-user training and support. We’ll make sure you have a smooth, timely, and cost-effective transition to your new system.

Why Altigen

Fully Integrated Solutions

Our suite of integrated solutions, the most complete in the industry, provides everything you need to enable Teams Phone System as Your Enterprise Communications Platform.

Built on Microsoft Technologies

Our apps are built on the Microsoft Bot Framework, utilize the Graph APIs, leverage Cognitive Services, and are deployed in Azure.

End-to-End Support

We manage the entire process from initial planning through deployment, training, and support for partners and customers.

The Leading Provider of Microsoft-based Unified Communications Solutions

20+ Years Developing UC Solutions

2500+ Active Customers Worldwide

100+ Global Sales and Support Partners