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UbuntuHome.comHome Recent Posts IBMs Mainframe Costs Bring Third Party Companies Out Of The WoodworkSmoothing Helpdesk Issues Is A Tough TaskLooking For PowerEdge HelpBristol Myers Squibb Struggled With Early Server AdoptionOutsourcing Continues To Be An Imperfect SolutionSprint Still Struggles With CDMA ConversionHIPAA And Identity Management Offers Learning OpportunitiesSAP And PeopleSoft A Strange MeetingEnd User Issues Can Seem Hopeless, But Winners Never QuitRedHat Continues To Fight The Good FightRecent CommentsJanice Landry on IBMs Mainframe Costs Bring Third Party Companies Out Of The WoodworkRex Jones on Outsourcing Continues To Be An Imperfect SolutionSamantha K. on Smoothing Helpdesk Issues Is A Tough TaskTommy Griffin on Smoothing Helpdesk Issues Is A Tough TaskAmaya on IBMs Mainframe Costs Bring Third Party Companies Out Of The WoodworkRomeo Nelson on HIPAA And Identity Management Offers Learning OpportunitiesJimmy Clark on Smoothing Helpdesk Issues Is A Tough TaskAlex Martin on SAP And PeopleSoft A Strange MeetingJimmy Clark on HIPAA And Identity Management Offers Learning OpportunitiesJamir Go on Outsourcing Continues To Be An Imperfect SolutionJanice L on Smoothing Helpdesk Issues Is A Tough TaskLucky Murphy on HIPAA And Identity Management Offers Learning OpportunitiesBizgirl2000 on Outsourcing Continues To Be An Imperfect SolutionAlex Martin on Outsourcing Continues To Be An Imperfect SolutionThe best codes for the best OS.

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IBMs Mainframe Costs Bring Third Party Companies Out Of The Woodwork

With processors, where there is typically only one unit to several dozen DASD devices, the spare unit approach was not practical so IBM did not need to provide three years warranty to exclude competition. Instead it just made its processors less able to be cannibalized by including many processors and items such as memory and channels on a single board that cannot be dismantled (although taken to extremes as with the zSeries, this has hurt IBM itself as noted in previous articles).

As a result the third party maintainer disappeared, leaving IBM able to increase maintenance charges almost at will. And surprise surprise, the IBM mainframe processor maintenance cost did increase in this era. Over the years the maintenance price of a processor has varied in line with market influences and processor design. For example, in the era of the ECL processor a third party maintainer

Posted in Uncategorized | I. Blanton October 4, 2015 | Comments (2)

Smoothing Helpdesk Issues Is A Tough Task

The whole idea of your personal data not being on a local machine also allows companies to facilitate hot-desking. Its your PC image that is familiar to you, not your own PC, he argues. Not that all his clients agree.

QUICK FIX

When people think of helpdesk products they think of call handling systems like Remedys Action Request System. Im sure its a good call handler, and Im sure its easy to install and use and everything, but in the end it just logs your calls. It doesnt fix the problem.

Thats why Chadwick insists hes in a different business and calls what he does IT service management. We try to automate all the low grade operating tasks that use up the help desk operatives time.

In lots of systems weve built there is a call center 150 miles away from the desk that calls in.

Posted in Uncategorized | I. Blanton October 1, 2015 | Comments (4)

Looking For PowerEdge Help

I have a computer. In fact, in my house alone, I have two desktops and two laptops. I also have three tablets in my home and two smartphones. I no longer use the camera I was given as a gift five years ago and I also don’t use the camcorder I was given three years ago. All the pictures I take are done through my smartphone and I generally share them with friends and family across the country instantly. I back up my files through an external hard drive or I store my pictures on the cloud. My laptop is four years old and I need to replace it. My smartphone is two years old and is showing signs of needing replacement. It’s fair to say that most technological devices don’t age very well. Science is always advancing and the world is moving so quickly that most devices are obsolete six months after they’re made available on the market.

This is a point of concern at all levels. If we talk about computers alone for a moment it’s very rare to have a desktop that doesn’t need replacing last for more than four-five years. In order to keep up with the demand of employees and clients many businesses have servers that allow information to be easily accessible from almost any location and allow multiple people to access and change the same document at the same time. I could create a document and upload it to my server where a co-worker on the other side of the world could access and edit it in seconds. Servers make that possible so when they fail, it can be detrimental to business everywhere.

Many employers will use the Dell PowerEdge servers in their businesses. PowerEdge drives can work with Windows and Linux programming which is really beneficial. Dell is a very well-known company and many businesses exclusively use Dell computers. It only makes sense that people will use the Dell PowerEdge hard drives to make up their servers. Most servers exist as a RAID configuration which involves mirroring and striping information from one hard drive to several others. There are a lot of different options out there for RAID but the RAID 5 or RAID 10 tends to be the most common. The problem comes when one of the hard drives suffers a physical or logistical failure. This can impact the entire server set up and needs to be addressed as soon as possible.

When looking for a company to help you with your recovery you want to make sure you are using a data recovery company that has experience recovering Dell PowerEdge servers such as Hard Drive Recovery Group. There are scads of recovery companies out there and while they claim they are familiar with all set ups not everyone is familiar with these servers. Read more

Posted in Uncategorized | I. Blanton September 27, 2015 | Comments (0)

Bristol Myers Squibb Struggled With Early Server Adoption

The collection of servers owned by BMS has grown almost too quickly to think about how best to support it, with about 80% of these servers driving applications on the intranet.

Weve been managing our W2K servers manually ourselves, standalone, with no specialist tools. That means our administrators are connecting to every server separately to make entry updates. An admin might have as many as 200 servers that hes involved in managing, explains McGlinchey.

Theres probably a sense of pride coming through his voice as he points out that Garmer Group suggests a ratio of between 50 and 75 servers per administrator, while he claims hes operating more in the 100 to 150 range. Every server has primary and secondary support, so it works out that each admin might be making changes to up to 200 servers.

Each unique internal customer had permissions through a separate

Posted in Uncategorized | I. Blanton September 23, 2015 | Comments (0)

Outsourcing Continues To Be An Imperfect Solution

Even when there was breathing space to work on a new project, as in all companies, there were the constraints of the skills available in a small pool of peopleSMEs consultantly have to prioritize their requirements according to the skills available since they cannot usually hire additional people for one specialist skill or one project. This is where services that offer flexibility of resources, delivered as required by the business rather than at a constant and often wasted level, are increasingly appealing to smaller companies as well as large ones.

The attraction of the OCS approach for Argyll was this flexibility. Under the terms of OCS outsourcing, resources can be spread between short term support services and more strategic developments, and these can be reallocated frequently as business needs change and to cope with peaks and troughs in IT requirement. Group CEO of OCS, Maurice Aroesti,

Posted in Uncategorized | I. Blanton September 20, 2015 | Comments (4)

Sprint Still Struggles With CDMA Conversion

Sprint believes companies that currently use leased lines or microwave for back-up and redundancy will be attracted by a low cost CDMA-based alternative.

We have applied wired processes to our CDMA network to provide a local access alternative, said Gavin Throckmorton, group manager of product marketing for Sprints business solution division, and webmaster at Convertyourtone.com.

Devices to support direct or back-up backhaul data transmission will be priced between $250 and $400 and will also work on the slower CDMA 1x network. There are two back-up plans beginning at $19 per month for 5Mb of data transmission and a $1 per megabyte overage charge, or $40 for 40Mb, which is similar to what Sprint charges for access to its 1x and EV-DO networks. The primary plans tier up to 1Gb of data transmission for $240 per month.

Both primary and back-up plans include 90-day trials that

Posted in Uncategorized | I. Blanton September 16, 2015 | Comments (0)

HIPAA And Identity Management Offers Learning Opportunities

As standards such as those from the Liberty Alliance mature, it will become increasingly easy to exchange data among different organizations and systems, using different productsvital for efficient monitoring and referral of patients among different healthcare providers, and support for cost effective and streamlined treatment programs.

The main challenges for a healthcare provider in terms of identity management are:

* Ensuring that every user is strongly authenticated, and is granted access to only those resources and information that they are authorized to access.

* Protecting the confidentiality of patient information, and ensuring that it is kept private.

* Auditing access policies, to determine who has been granted access to specific applications or information.

* Creating workflow processes so that appropriate management approval is required whenever a user requests access to confidential information.

* Ensuring that access to confidential information is terminated immediately when an employee leaves

Posted in Uncategorized | I. Blanton September 12, 2015 | Comments (3)

SAP And PeopleSoft A Strange Meeting

One of the biggest moments of the recent Oracle-Department of Justice trial, surrounding the database giants proposed hostile bid for PeopleSoft, was the revelation that all even bigger merger in the world of enterprise software had beenalbeit brieflyon the cards: that of Microsoft and SAP. The news that the two companies had been in talks was used to indicate the consolidatory trend in the ERP sector and to argue that only very large groups would have a chance of long term competitivenesshence a justification for Oracles bid. However, it also threw into the limelight the market leader, the German company that had, until then, remained relatively quiet on the whole Oracle-PeopleSoft saga, but looked set to be the main short term beneficiary, whichever way the courts and shareholders decided.

Assuming that uncertainty over the future of their product and supplier would deter current or would-be PeopleSoft

Posted in Uncategorized | I. Blanton September 8, 2015 | Comments (1)

End User Issues Can Seem Hopeless, But Winners Never Quit

Your better team players are desperate to get to the bottom of an end user problem, but it becomes like a scene from the latest Hercule Poirot novel, trying to detect just which part of your infrastructure or application suite is the problem. A lot of companies are going through this right now in their upgrades to Microsofts XP Service Pack 2 and application complexity is going up in a web services world.

Thats when Oren Modai, VP operations for Identify, says that everyone wishes they had his product, which he describes as a black box, like a flight recorder for .Net and J2EE applications.

At the moment finding out what caused a software problem is an unstructured process, which usually involves someone coming out to the end user department and saying, Can I have your server, and taking the entire application, along with its hardware,

Posted in Uncategorized | I. Blanton September 4, 2015 | Comments (0)

RedHat Continues To Fight The Good Fight

The arrival of Charles Peters as CFO of RedHat, just four weeks before the end of the quarter address, ended up being huge. Peters hails from Burlington Industries, an international fabrics company that was sold last year just as it came out of Chapter XI. He is described as a seasoned professional with experience in international finance and had stints at Price Waterhouse, GenRad and Boston Edison.

With the cash and the advisors in place, as well as a steady data recovery company on call,CEO Szulik has been fast to move, and has followed up Red Hats December acquisition of Sistina Software by buying some of the key assets from the corpse of Netscape this week, which were held by the AOL segment of Time Warner.

Red Hat has agreed to pay $20.5m in cash to buy effectively two pieces of software that came out of Netscapes Enterprise Solutions business, its Directory Server and its

Posted in Uncategorized | I. Blanton September 1, 2015 | Comments (0)

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