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Front Steps – HomeAdele Papoosha2022-07-20T17:18:42-05:00

A statement from Haggai Eshed, President of the Front Steps Board of Directors 

As of September 30, Austin Public Health will terminate all contracts with Front Steps.  

This termination is difficult news for all of us. It is especially concerning because there has never been a time when the coordination and success of homeless service providers in our community matter more than now. 

Most importantly, our clients will continue to have access to our services and programs. Programs for all clients will continue as usual.   

“In the height of the pandemic, our organization experienced multiple organizational challenges, including major staffing changes and vacancies. The magnitude of these issues now is where we need to pivot our operations,” Haggai Eshed, President of the Front Steps Board of Directors, said. “As a former Front Steps staff member, and now as Board President, it is my responsibility that, in the face of uncertainty, the continuation of client services during this transition is our top priority.” 

For 25 years, Front Steps has helped clients navigate wait lists, overcome personal setbacks, cope with negative public opinion and manage the daily stresses of being on the streets or in shelter settings. With our around-the-clock presence, many people experiencing homelessness in Austin would be without life-saving shelter and resources. We recognize this also impacts Front Steps’ hardworking, dedicated frontline staff. 

While the city begins to work with homeless service providers to absorb current contracts that include the operation of the Southbridge Shelter, our Permanent Supportive Housing programs, and the ARCH function, there are more than 250 clients enrolled in these three programs. We are committed to continuing their services through the end of our fiscal year, September 30, 2022. 

When this transition is complete, our nonprofit partners in this work – already operating at maximum capacity – will be responsible for the care of our clients. Your support for their work is crucial as the need is great and resources are thin as nonprofits are significantly impacted by the increased social and economic instability we all face. 

Over the next 90 days, we are committed to working alongside Austin Public Health to maintain stability. We will work to ensure that this transition protects our clients and maintains the integrity of our organization.


If you or someone you know is experiencing homelessness, start here to learn more about our services and community resources.


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9,000 individuals experienced homelessness in Austin in 2019 / 4,500 of them were served by Front Steps


Of the individuals experiencing homelessness in Austin report past trauma or abuse causing their current homelessness


More than 1,000 brand new, full size blankets were donated in our 2020 Blanket Drive (Gratitude!)


Front Steps houses over 400 individuals a year in safe, stable housing

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Front Steps 2 months ago

Front Steps is looking for our next leader to help support Austin community members experiencing homelessness. This position is a temporary, interim position expected to last 6-12 months in Austin, TX. Check out our Careers page to apply: ... See MoreSee Less

Working at Front Steps Front Steps employs over 85 individuals working at the downtown shelter at 7th and Neches and at program offices around the city. We are frequently adding new faces to our staff... View on Facebook·Share Share on Facebook Share on Twitter Share on Linked In Share by EmailView CommentsLikes:3Shares:0Comments:2

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Have you seen Tim Perez? Tim is a musician known to play in Houston, Austin, and Conroe areas. He attended Baylor University on scholarship. He is a sweet soul with a family that misses him immensely. No tip is too small. Call our anonymous tip line 726-777-1359.

What happen to Jim Ward?

Front Steps 2 months ago

This week’s forecast includes multiple days of over 100 degree temps, so now is the time to prepare. Drink plenty of water, take breaks in the shade if you must be outdoors and know where to go if you need to cool off. Austin Public Library locations (except St. Johns) and Austin Recreation and Senior Centers are available to used as a cooling center during normal business hours.
• All Austin Public Libraries (Except St. Johns)
• All Austin Recreational Centers and Senior Centers (as they have Lobby space)
• Asian American Resource Center - 8401 Cameron Rd, Austin, TX 78754
• George Washington Carver Museum - 1165 Angelina St, Austin, TX 78702
• Dougherty Arts Center- 1110 Barton Springs Rd, Austin, TX 78704
• Mexican American Cultural Center- 600 River St, Austin, TX 78701
... See MoreSee Less

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Front Steps 5 months ago

Check out what Porshia has to say about her current term of service!

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