Retail Sales Training for Retail Stores | Graff Retail

Web Name: Retail Sales Training for Retail Stores | Graff Retail

WebSite: http://www.graffretail.com

ID:153684

Keywords:

Training,Sales,Retail,

Description:

Let’s face it; this isn’t the same ball game.   Traffic in stores will likely be down for most, and the expectations of customers visiting your stores will be significantly higher.  Yet, somehow, you need to not just maintain, but rather, grow revenue.   Conversion Rates and Average Sale will need to increase to meet your goals.So, how does your approach need to change to make that happen?  It begins by recognizing that your frontline teams are now more important to your success than ever before.  How your store teams perform will be the single greatest differentiator between your store and the competition.  Between success and failure.It’s time to give your staff the skills and work experience they deserve.  In turn, they’ll deliver the experience your customers demand … and the results you need. We believe in the power of your people. They are your most valuable asset and biggest differentiator.We’re driven to improve your sales, conversion rates, average basket and every other important retail metric. But most of all we’re driven by making your people the best they can be.We believe when you invest in your people by supporting the skills they need to succeed, their confidence, commitment and level of professionalism grows. And when that happens, everyone wins: your staff, your entire organization and, most importantly, your customers. It might look like we’re bragging, but we don’t think you’d actually hire us if we weren’t very good at what we do! The proof: our innovative and unique retail training programs have been recognized with multiple awards.​ Happy customers and great partners agree, our passion for what we do shows up in our work…every time! Wow!! This training is so easy to implement. Before the Graff training I wouldn't be asking the golden questions, which probably would not of lead me to the sales I've been closing lately. Again, thank you Graff Retail for this wonderful tool you have provided us. My staff enjoy listening and watching Graff Retail TV. It's great because every time my staff watch, listen to something or read anything from Graff, they always have a positive response to it. Thanks again for inspiring my staff... GRTV offers quick useful tips that can be immediately used on the sales floor. It's practical and I love how it helps us to understand the basics of human nature as it pertains to customers buying behaviours. LOVE IT!!!! Kevin Graff is a great presenter in my eyes and the way he speaks and explains the selling process is tremendous. These training sessions show our staff how to help our customers while achieving great results without be pushy. I just finished watching the first two episodes and I’m very impressed with the program...I’ve been in retail over thirty years and it's so nice to see this right in front of your own eyes!...definitely will make our jobs much easier! Team are loving the training and learning lots – Graff has been one of the best received programs we have launched – thanks again Over the last year Graff Retail has changed everything I do as a manager, from asking the right question and digging in when interviewing, to learning I do not want to be a manager I need to be a Leader. I truly do believe that I would not be the manager I am today without your training. I really liked this program from the moment it was launched. It spoke to so much of what I, as a manager was either thinking or feeling I needed more of. The content has invaluabletools that I consistently keep referring to. I can’t say enough good things about how much Graff has helped me along my path as a Store Manager. My teams have grown and benefited from everything that I have learned from Graff. I am the successful Manager that I am today because of the guidance of Graff along my journey Kevin’s “get managing program” is like having him in the store coaching us along. His energy inspires better retailing and undoubtedly it’s leading to better results from our staff. This is very impressive and powerful tool – and I highly recommend that you all enroll We have been working with Graff Retail for a number of years; subscribing to both their sales and management training programs.  Graff has become part of ‘how we do things’ in our stores...We have been working with Graff Retail for a number of years; subscribing to both their sales and management training programs.  Graff has become part of ‘how we do things’ in our stores.  It’s part of our culture now.  When Ready To Serve was introduced, we jumped on it for our liquor branch.  It just made perfect sense for us.Read More The Ready To Serve sales and service training program gives us a foundation to build our customer experience on.  Our Store Managers and Staff have taken on the training as part of their regular daily operations...The Ready To Serve sales and service training program gives us a foundation to build our customer experience on.  Our Store Managers and Staff have taken on the training as part of their regular daily operations.  At the head office level, it has helped us to structure everything from performance reviews to on-going coaching with our leadership teams.  Aside from the program being totally specific to our industry and the ability to customize the training directives and workbooks to our own very specific needs, (which is unheard out there), Graff also offers leadership coaching sessions with Kevin Graff himself and on-going support and live brainstorms and coaching sessions for our Store Managers too!  Who does that these days?Read More Graff delivered at our annual Store Conference - the audience reaction was astounding – both store managers and executives alike were motivated and off their feet – it’s something I had to see to believe, it’s something only Graff could have delivered. We were only 90 minutes into a 3-day workshop with Graff and the program had already paid for itself! Your Get Selling program gets all the credit for our recent increase in sales. We were struggling. As soon as we introduced it, everyone got on board and proved they could sell more. We originally subscribed to Graff’s Get Selling program, but the minute the Ready To Serve” program launched, we switched over.  It was a no-brainer since this sales and service training program is totally customized to our selling environment...We originally subscribed to Graff’s Get Selling program, but the minute the Ready To Serve” program launched, we switched over.  It was a no-brainer since this sales and service training program is totally customized to our selling environment; there’s nothing quite like it available on the market for liquor retailers.  My staff have embraced the training right out of the gate and rely on this as an on-going training tool to stay sharp.  It has helped to create a culture of customer service excellence that separates us from the competition.Read More I wanted to extend a BIG “thank you” to you for the virtual training yesterday, it was fantastic! I was laughing out loud at your jokes, as well as being completely engaged in your training. It must have been tough conducting to an audience that you couldn't 'see' Job well done! I look forward to the day when we can all be in a room and participate with you. I thoroughly enjoyed the Graff LIVE Webinars. My team is steeped in stress from being busy since Covid-19 hit. During this chaos the virtual sessions brought me back to focus and got the stores back on track. We know that our programs will produce results, so it makes it easy for us to offer a full money back guarantee. If within the first 90 days of your program subscription you are not completely pleased for any reason, we will give you your money back. In over 30 years of business, we’ve never been asked to refund a single dollar! Phone*Number of stores*Date of eventTell us a bit about your event*CAPTCHAPhoneThis field is for validation purposes and should be left unchanged. Phone*Number of stores*Time Frame Of Event*Tell us a bit about your event*CAPTCHANameThis field is for validation purposes and should be left unchanged. Phone*Number of stores*Time Frame Of Event*Tell us a bit about your event*CAPTCHACommentsThis field is for validation purposes and should be left unchanged. Phone*Number of stores*Date of event*Tell us a bit about your event*CAPTCHACommentsThis field is for validation purposes and should be left unchanged.

TAGS:Training Sales Retail 

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