Home - CarrierAutomate
Time 2022-09-22 07:41:03Web Name: Home - CarrierAutomate
WebSite: http://www.carrierautomate.com
ID:324579
Keywords:
Home,CarrierAutomateDescription:
Carrier Automate
for Microsoft Operator Connect
Partnering with Ribbon Communications
Delivering a turnkey solution for Operator Connect Accelerator
Book a call for Microsoft Operator Connect
Delivering a turnkey solution for Operator Connect Accelerator
Our solution
The fastest way to enable Microsoft Operator Connect
Simplified API integration & certificationAutomated sales engagement and workflowCustomer portal for self-serviceReseller portal for channel engagementService provider portal for provisioning & set-upSignaling and media normalization (as required)Operator Connect uses an API-centric integration model to enable service providers (operators) to deliver telecom services to Microsoft Teams customers.Carrier Automate, powered by Ribbon Connect for Operator Connect takes the complexity out of that integration process, it accelerates time to market and eliminates the need for providers to initiate significant IT programs.
Carrier Automate, powered by Ribbon Connect also provides web portals and automated workflows that make it easier for businesses to get engaged with a provider and deploy telecom services.
Schedule a briefing call with our experts
Find out how simple we make onboarding
Book a call
Microsoft Operator Connect webinar
Join Cavell Group and our partner Ribbon Communications on May 5th as we discuss Operator Connect’s enormous potential, the challenges providers face operationalizing it, and new options to accelerate deployment and customer adoption.
Watch on demand
Our approach
Tried. Tested. Trusted.
Service providers are often intimidated by the Operator Connect integration requirements. Yet, they also assume that they can’t afford to use a 3rd party to develop new solutions as worry about lower margins, loss of control, reliability, and more. We – and our partner Ribbon Communications – spend every day working with service providers, so Carrier Automate for Operator Connect was developed with these concerns in mind.Carrier Automate, powered by Ribbon Connect, is designed to be less expensive than creating an in-house solution. Rather than build a practice from scratch, providers share the costs with their peers and leverage the shared learnings of a wider community.Using our tried and tested service delivery methodology, we will own your journey through each clearly defined stage, providing the very best technical advice and guidance from within the Ribbon and Carrier Automate teams.
A truly digital experience
Workflow automation = customer engagement
Expectations have changed. Businesses now expect intuitive, self-serve, digital experiences. They’re not interested in auto attendants, contact center agents, and phone calls that span multiple days or weeks.Operator Connect uses the Teams Admin Center to make it easy for businesses to find a service provider. Carrier Automate extends that digital engagement model with digital forms, automated responses, and intuitive workflows so prospects are immediately engaged and routed to the right sales team.Schedule a briefing call
The time is now. Early adopters will have an advantage.
Book a call
Revenue is at risk
Most geographies already have one or two providers signed up to deliver Operator Connect-based services.Providers need to act now to protect their brand.
Otherwise, enterprise customers may simply “shop” the available telecom providers in the Teams admin center to get PSTN services – leaving other service providers out of the picture.
Realize the opportunity now
Teams has over 270 million monthly active users, with over 80 million active Teams Phone System usersService providers consistently report that Teams integration is a top request based on customer calls to their contact centersRibbon’s own survey data found that over 50% of all businesses used a Microsoft solution for collaboration during the global pandemicA winning partnership
Bringing you market-leading expertise in Microsoft Teams integration
Ribbon’s market-leading SBC services are integrated seamlessly with Carrier Automate’s cloud management and API bridging, so operators have a complete offering.Having a platform and portal provided by the highly skilled teams at Carrier Automate and Ribbon provides an unbeatable offer to operators.
Our collaboration delivers you extensive technical expertise from both the teams at Ribbon and Carrier Automate. Enabling you to benefit from decades of experience in cloud-based management services that drive Microsoft-integrated voice services.
About us
Decades of knowledge, skills and SaaS expertise
Specialists in working with operators and service providers
As a specialist in our field, we partner with the world’s leading operators and service providers.
Working with leading IT, Telecoms and Voice partners to reimagine the world of business communications and collaboration. We take care of all the gnarly, tricky bits so that our partners don’t have to.
Experts in mediation and integration
We have a significant track record in delivering operator integration projects.
We have delivered full end-to-end BSS & OSS automation with our operators.
We help our channel partners differentiate; at pace; and with confidence.
Decades of experience, we understand SaaS
Agile, with a passion for driving innovation and delivering progress, at a rapid pace. Our team have decades of experience in building cloud-native, enterprise-grade mediation platforms.
We understand SaaS, we understand the effort required to keep APIs up to date, we make the complex simple.
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