Office of Fair Trading Office of Fair Trading
Office of Fair Trading has closed

The Office of Fair Trading (OFT) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations.

View the closed OFT site in the UK Government Web Archive.

Use services and information now provided by other organisationsConsumer rights

You can:

find out who to contact about consumer protection and complain about a product or service complain to the Advertising Standards Authority if you think advertising rules have been broken complain to Monitor about a healthcare provider in England contact the Financial Conduct Authority (FCA) with enquiries about the regulation of consumer creditAnti-competitive behaviour and issues with market sectors

You can:

tell the Competition and Markets Authority (CMA) about: anti-competitive practices (eg price fixing and bid rigging) a market not working well unfair terms in a contract any issues related to poor competition find out how to avoid and report anti-competitive behaviour find out how to avoid unfair terms in sales contractsHistory of OFT

OFT was a non-ministerial department.It existed from 1973 to 1 April 2014.OFT’s responsibilities passed to a number of different organisations when it closed.

Documents Guidance and regulation Rail Franchises: guidance for bidders Guidance Services relating to railways: application of competition law Guidance See all guidance and regulation News and communications Office of Fair Trading and Competition Commission: final annual reports published News story CMA statement on energy review Press release See all news and communications Policy papers and consultations Draft OFT guidance for lettings professionals Consultation outcome Competition and Markets Authority guidance: part 2 Consultation outcome See all policy papers and consultations Transparency and freedom of information releases Office of Fair Trading annual report and accounts 2013 to 2014 Corporate report Office of Fair Trading annual report and accounts 2012 to 2013 Corporate report See all transparency and freedom of information releases